Duck Duck Rooter Plumbing & Septic Services ™ is a renowned septic company based in Jacksonville, Florida. We offer professional septic services, including installation, repair, pumping, replacement, and so much more. Whether you need commercial or residential septic services, you can trust us to assess and fix all your septic installation and repair needs.
JOIN OUR TEAM
Duck Duck Rooter Plumbing & Septic Services ™ is Hiring
Duck Duck Rooter Septic Plumbing & Services ™ is HIRING Class B CDL drivers
This is your chance to join a fast growing company who pays and treats their employees well. We're based in Jacksonville, FL, but our service area also includes Callahan, Green Cove Springs and Yulee , St. Johns County and St. Augustine. We are scheduling interviews now.
Customer Service Representative
Duck Duck Rooter Plumbing & Septic Services ™ is seeking a motivated and team-oriented Customer Service Representative to join our fast-paced call center located in Jacksonville, Florida. This is an exciting opportunity to get in on the ground floor of a cutting-edge septic company that has already experienced major growth with goals to become a national brand.
- KEY JOB RESPONSIBILITIES
- Receiving in-bound calls and must talk to customers over the phone, email, online chat, or social media to schedule estimates, resolve questions or concerns
- Preforms out-bound calls to confirm customer appointments
- Responds to requests for assistance and/or possible processing of credit card authorizations
- Tracks call-related information for auditing and reporting purposes
- Communicates daily with the field managers over phone and email
- Must be willing to learn how septic systems work to educate customers over the phone